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Frequenty Asked Questions (FAQs)

Is your software ready for V6R1?

Yes it is. We have checked the current versions of the following software to ensure it will be ready for V6R1:

The current versions of our software was checked using the IBM supplied Analyze Object Conversion (ANZOBJCVN) command running on V5R4.

My temporary key expired. Can I get another one?

Yes! You can easily and quickly request another temporary key using the Quick Key feature located in the right hand column of any page on our site.

I just upgraded from a verion prior to V5R3. Are there any updates I need for any of your software?

IBM made some "security" changes to V5R3 and didn't make them very well known. This change affects almost all software that uses the /tmp directory for temporary storage. This includes BVSTools.com software like SPLTOOL, MAILTOOL and AFPTOOL.

To fix this, use the following command:

CHGATR OBJ('/tmp') ATR(*RSTDRNMUNL) VALUE(*NO)

Click Here for the IBM APAR details on this issue.

Where can I find my machine serial number and model number?

Your serial number can be found using the following command:
DSPSYSVAL QSRLNBR

Your model number can be found using the following command:
DSPSYSVAL QMODEL

We just upgraded/replaced our AS/400. What do I need to do?

Because we do not charge a yearly maintenance/support/upgrade fee, you will need to purchase new registration keys for any software you wish to continue using. If you just purchased your keys recently (within a couple of months), contact us and we can discuss more details.

If your upgrade or replacement machine has a new serial number and/or model number, please email us the serial number and the model number of the machine no longer in use as well as the serial number and model number of the new machine so we can get new registration keys ready for you.

Please also be sure to let us know the total number of partitions you'll be running the software on for each machine.

I'm trying to upload one of your tools to my machine, but I can't figure out how to do it. Do you have instructions?

Yes! We have full instructions on how to upload our software to your machine using FTP. You can view these instructions by clicking here.

How do I determine the version of your software that I am using?

Note: The latest releases of SPLTOOL, MAILTOOL and GETURI now store the versions in data areas named SPLTOOLV, MAILTOOLV and GETURIV (respectivley). As other software is updated the version will move to data areas as well.

With any of our software, simply type the command on the command line, prompt on it, then move the cursor to the top line and press the help key. There you will see the version as well as contact information.

The OUTQTRG application is one exception. To find the version of this application simply type GO OUTQTRG on the command line and the version will be displayed at the top of the OUTQTRG menu display.

Example of finding the version for the SPLTOOL Software:

  1. Type the command SPLTOOL on the command line (do NOT press Enter)
  2. Press F4 to prompt
  3. Move the cursor to the top of the command display. In this case it would be where it says "Spooled File Tools (SPLTOOL)"
  4. Press your help key. The version should now be displayed on the screen.
1. Spooled File Tools (SPLTOOL) 37089
2. Convert AFP to PDF (AFPTOOL) 28355
3. eMail Tool (MAILTOOL) 22469
4. FTP Tools (FTPTOOL) 14423
5. Get URI (GETURI) 12772

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I really enjoyed your book on developing AS\400 applications for the web. By using your book as a reference, we were able to develop an application that allows our customers to enter their own orders directly into our system, which makes our Customer Service Group a 24x7 operation and frees up valuable internal resources. We had over $700K in orders entered by one customer over a recent three-month period. Thanks again for providing this valuable resource. - Ron Schmidt, I.T. Director, Sensient Colors Inc
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