BVSTools - Frequently Asked Questions (FAQ) for Our (AS/400, iSeries, System i) Software Titles
If you are looking for software specific FAQs, please see our
Documentation. You can also visit
Field Exit Discussion Forum to search for a lot of examples, hints, tips, etc.
We are planning to or just upgraded/replaced our IBM i (AS/400, iSeries, System i). What do I need to do?
Please see this article for details on what we require to transfer license keys to a new system.
Is any of your software affected by the log4j vunerability?
No.
I am trying to send an email using MAILTOOL but I am not receiving an email. Can you help?
How does your licensing work?
Our licensing uses a Subscription or Software as a Service (SaaS) "like" model. This means that you can purchase license keys for a year at a time, or for short
periods where you need to do some testing, data conversions, HA/DR testing or actual rollover, or any other reason.
When you receive your license key you'll get a date that the key(s) expire. This is so you can add reminders somewhere (Google Calendar perhaps?).
We also will send out automatic emails at 60, 45, and 30 days. After 30 days reminders will be every 5 days. This means it's very important that we have your correct
contact information.
An active license key also includes support and maintenance. As always, you can update your version of software at any time at no cost. We encourage our customers to stay up to date
on the software versions.
What Licensing Options are Availble for HA or DR Partitions?
For HA or DR partitions you have a couple of options:
1. For testing and short time use you can use a temporary key from our site at no charge. Should you require longer use of your HA or DR partition
in the case of an actual emergency, we ask you purchase a license for the amount of time needed.
OR
2. You can purchase a license at discount as long as the partition is used only for HA/DR and not testing, production, etc.
What Objects Should I Omit From Replication For HA/DR Systems?
If you are using replication software and want to make sure your license keys, which are unique to each partition, are not overwritten then please see
this Article for details.
Is it really free to upgrade versions of your software?
Yes, you can update your version of software at any time at no cost by simply downloading the latest version from our website and following the install instructions.
If you're going from a very
old version to a new version you may require a new key, but it still will be no cost for your licensed partitions.
We strongly encourage our customers to stay up to date on the software versions.
How do I determine the version of your software that I am using?
Is your software ready for the latest OS version?
Yes it is! We have checked the current versions (and most of the older versions as well) of all our software to ensure it will be ready for the latest IBM i OS Versions.
The older versions of our software were also checked using the IBM supplied Analyze Object Conversion (ANZOBJCVN) command
running on V5R4.
All new development is done on V7R5 and compiled to the earliest release possible (V7R3 as of now).
Do you have a software license agreement?
Yes we do! Please Click Here to view/download a copy.
My temporary key expired. Can I get another one?
Yes! You can easily and quickly request another temporary key by using the feature.
I'm trying to upload one of your tools to my machine, but I can't figure out how to do it. Do you have
instructions?
Following are instructions on FTPing a save file to your IBM i (AS/400, iSeries, System i). The example
below uses SPLTOOL as the file we are restoring. Replace the SPLTOOL name with
the name of the file you are restoring.
Create an empty save
file on your IBM i named SPLTOOL in libary QGPL
CRTSAVF FILE(QGPL/SPLTOOL)
Click the Start button on your Windows task bar. Select the
Run option. In the Open: dialog box, type in ftp. This will start your ftp session.
Use the following FTP commands. (The commands you type in are in bold
italics. Press <enter> after each command.)
ftp>open
(to) your system ip address or DNS name
Connected to xxxxx
220-QTCP at xxxxx.
220 Connection will close if idle more than 5 minutes.
User (xxxxx:(none)): your user name
331 Enter password.
Password: your password
230 user name logged on.
ftp>
quote site namefmt 0
250 Now using name format "0".
ftp> bin
200 Representation type is binary.
ftp> put
(local-file) c:\spltool
(remote-file) qgpl/spltool
200 PORT subcommand request successful.
150 Sending file to
member SPLTOOL in file SPLTOOL in library QGPL.
250 File transfer completed
successfully.
11704 bytes sent in 0.06 seconds (195.07 Kbytes/sec)
ftp>
quit